Create a new Welsh Water billing account

If you are moving in to the Welsh Water region or responsible for paying the bill for the first time then let us know.

If you have a water meter you can only let us know on or after the day of your move, if the property you are moving out of doesn’t have a meter then you can let us know up to 14 days in advance.

To complete this form you will need

  • Move date If your move date is more than 14 days in advance then you need to inform us nearer the time