Setup or Amend a Direct Debit

Use this service to provide an instruction to your bank or building society to pay your water bill by Direct Debit.

A Direct Debit offers you a choice of payment dates and you can spread your bill over instalments at no extra cost.

Please click here to view our Direct Debit Guarantee.

Service user number 997542.

You will need

Your Welsh Water account reference number This can be found in the top right corner of your bill
Bank details Bank account number and sort code
Permission from account holder If applicable