Setup or Amend a Direct Debit

Use this form to provide an instruction to your bank or building society to pay you water bill by Direct Debit.

Direct Debit

A Direct Debit offers you a choice of payment dates and you can spread your bill over installments at no extra cost.

Please click here to view our Direct Debit Guarantee.


Service user number 997542.


To complete this form you will need

  • Your Welsh Water account reference number This can be found in the top right corner of your bill
  • Bank details Bank account number and sort code
  • Permission from account holder If applicable

I'll come back later