Self Service

Make a payment

We've made paying your bill online using a debit or credit card easier for you.

Your Welsh Water account reference number This can be found in the top right corner of your bill, on your My Account dashboard, or the reference on your payment if you pay by direct debit.
Your debit or credit card details We accept Visa, Mastercard and Maestro cards, either by entering your card details or via Apple Pay or Google Pay. Your transactions will be processed by Global Payment Systems® on our behalf.
Your contact information To comply with SCA PSD2 requirements we will ask you to confirm: the billing address for the payment card, your email address and a contact number.