Self Service

Report an issue

Use this service to tell us if you’re having a problem with your water or wastewater supply, or if you have seen an issue that we should know about.

If you have an emergency, please call us.

Our emergency line is available 24 hours a day for customers. Call us on 0800 052 0130

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Check if there is any ongoing work or reported incidents in your area, and sign up to receive alerts and updates.

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