Request for business payment relief

If you’re having difficulties paying your outstanding balance or ongoing charges, please complete this form and we will give you a call back within 2 working days.

This form is also available in Welsh.

Contact details

Title

First name

Surname

Contact number

Additional contact number

Company information

Customer reference number (10 digit)

Company trading name

Is the company a Limited company? Yes No

The company number

The SIC code

Are you able to provide a meter reading? Yes No

Please specify

Please enter your full postcode below and find your property.

Postcode

Sorry, an address cannot be found

Address

Select address

Address line 1

Address line 2

Address line 3

Address line 4

Country

Postcode

Please provide an explanation of the situation your business is currently in and the support you require:

I confirm that the information provided on this form is correct and I am authorised to provide it

I understand that Dŵr Cymru Welsh Water may need to verify the information I have provided on this form and that this may lead to a reversal of any charges made

How can we help you?

Our customers usually search for:

Applying for a water meter

Request for business payment relief

Contact details

Company information