Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

British Sign Language

Contact us using British Sign Language (BSL) with our partners at SignVideo.


Text Relay

We also have a text relay available for customers with hearing and speech difficulties. To use the service...

Telephone: 18002 & number you want to call
or
Textphone: 18001 & number you want to call.

Priority Services

Our Priority Services Register means that we can help with alternative water supply if your supply is interrupted, receive information and correspondence that suit your individual needs, reassurance against bogus callers and more

Find out more