Request to revert back to unmeasured charges

Use this form to request to have your charges reverted back to being unmeasured. You can go back to having the standard unmeasured bill for your property any time up to two years from the date the meter was fitted, or the Assessed Measured Charge applied. However, if you have a swimming pool at the property (which is automatically filled) or use a garden sprinkler, then you must continue to pay metered charges.

If the meter was installed as part of our progressive metering programme, you can go back to having the standard unmeasured bill for your property any time up to two years from the date you opted-in to metered billing.

This form is also available in Welsh.

10 digit customer reference number

Title

First name

Surname

Date of Birth (dd/mm/yyyy)

Email address

Contact number

Property details

Please enter your full postcode below and find your property.

Postcode

Sorry, an address cannot be found

Address

Select address

Address line 1

Address line 2

Address line 3

Address line 4

Country

Postcode

Do you have a final meter reading?

Yes

Meter reading

Date of meter reading

What is your main reason for requesting to revert back to unmeasured charges?

Is there anything else you'd like to tell us about why you want to revert back to unmeasured charges?

I confirm that I wish to revert back to an unmeasured charge. I understand that if I have a meter installed at a later date, the property will be permanently metered.

I also understand that in order for the property to be reverted to unmeasured charges, a final meter reading must be provided for the premises. I understand that the final reading will be taken by DCWW's representative when the meter is removed.

I confirm that the property remains a household premise, occupied as a single dwelling.

How can we help you?

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