Contact centre services on Saturday 10th May

Information update

Our billing contact centre is closed on Saturday 10th May due to system updates. You can still view your bills, balance, letters and manage your account at any time by logging in online here.

Our Operational contact centre is open 24/7 for any water or wastewater emergencies.

Water Efficiency Home Visit

To arrange your free home water efficiency visit please fill out the details below for one of our team to contact you to arrange.

This form is also available in Welsh.

First name

Surname

Please enter your full postcode below and find your property.

Postcode

Sorry, an address cannot be found

Address

Select address

Address line 1

Address line 2

Address line 3

Address line 4

Country

Postcode

Your telephone number

Email address

Please confirm your preferred appointment slot: Monday Tuesday Wednesday Thursday Friday No preference

Monday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Tuesday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Wednesday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Thursday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Friday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Please confirm an alternative appointment slot: Monday Tuesday Wednesday Thursday Friday

Monday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Tuesday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Wednesday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Thursday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

Friday 9am - 12pm 12pm - 4pm Any time (9am - 4pm)

How did you hear about the Home Visit Scheme

Please specify

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Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St Mellons, Cardiff, CF3 0LT.