Request to revert back to unmeasured charges

Use this form to request to have your charges reverted back to being unmeasured. You can go back to having the standard unmeasured bill for your property any time up to two years from the date the meter was fitted, or the Assessed Measured Charge applied. However, if you have a swimming pool at the property (which is automatically filled) or use a garden sprinkler, then you must continue to pay metered charges.

If the meter was installed as part of our progressive metering programme, you can go back to having the standard unmeasured bill for your property any time up to two years from the date you opted-in to metered billing.

This form is also available in Welsh.

10 digit customer reference number

Title

First name

Surname

Date of Birth (dd/mm/yyyy)

Email address

Contact number

Property details

Please enter your full postcode below and find your property.

Postcode

Sorry, an address cannot be found

Address

Select address

Address line 1

Address line 2

Address line 3

Address line 4

Country

Postcode

Do you have a final meter reading?

Yes

Meter reading

Date of meter reading

What is your main reason for requesting to revert back to unmeasured charges?

Is there anything else you'd like to tell us about why you want to revert back to unmeasured charges?

I confirm that I would like to revert the property back to an unmeasured charge.

I understand that if I choose to switch to metered charges in the future, I will not be able to revert back to unmeasured charges again.

I acknowledge that a final meter reading must be provided to proceed with the change.

I confirm that the property is used solely for domestic purposes.

I understand that while the property will now be charged on an unmeasured basis, the water meter will remain installed at my property.

How can we help you?

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Request to revert back to unmeasured charges

Property details