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Contact Centre Lines Closed

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Updated: 14:00 11 September 2025

Our contact centre phone lines are temporarily closed whilst we deliver some important updates to our teams. Our operational contact centre is still open for reporting emergency issues relating to water or sewerage.

You can still use our contact us forms and MyAccount service to manage your account or get in touch.

We're sorry for any inconvenience – our team will be back available to take your calls within the next hour.

School outreach booking form

This form is also available in Welsh.



School details

Please enter your full postcode below and find your school.

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Timings

Please note: This section records your preferred timings. As our visits are extremely popular, we suggest that the dates recorded in this section provide a minimum of two weeks advance notice for school outreach visits (where our teachers visit your school site). Bookings cannot be made for visits beyond next term's half term holidays.