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Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Tenant registration

This form is for landlords to inform us that a property they own, and are the named account holder for, is now tenanted.

In order to submit your Tenant Registration, we will require your customer details as well as the details of your tenant(s).

If you are a tenant who is moving to a rented property - and you are responsible for the bill - please use our move form.

Please review the Government Landlord Legislation available here

This form is also available in Welsh.