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If you're a low income household and in receipt of means-tested benefits, you may be eligible to receive support through our HelpU tariff to reduce your future charges.
To apply for HelpU, we just need a little information about your household, and the income & benefits your household receives. In some cases we may ask you to provide proof of your income. Your application will help us understand if you are eligible. If your application is successful, any reduction in charges will be applied from the date we receive your application.