We are currently experiencing higher than normal call volumes and social media queries, and may take longer than usual to get back to you. Please be patient, we’ll get to you as soon as we can.
If your query is about your bill or account don’t forget you can still do all of these online
- View bills/make a payment
- Tell us you're moving
- Set up a Direct Debit
- Give a meter reading
If you have a waste or water supply emergency please call us on 0800 052 0130.