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Cymraeg

Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Notify us of a bereavement

Thank you for taking the time to contact us during this difficult time.


Once we receive your form, we’ll be in touch to let you know what happens next.

Please note that this service is for domestic customers. To inform us of a bereavement for a commercial account, please call us.


This form is also available in Welsh.

To complete this form, you will need:

  • Name and address of account holder And their customer reference if you have it
  • A meter reading If the property has a meter and it's safe to read
  • Details of the executor
  • Name(s) of anyone living in, or due to live in, the property