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Notify us of a bereavement


Thank you for taking the time to contact us during this difficult time.


Once we receive your form, we’ll be in touch to let you know what happens next.

Please note that this service is for domestic customers. To inform us of a bereavement for a commercial account, please call us.

To complete this form, you will need:

  • Name and address of account holder And their customer reference if you have it
  • A meter reading If the property has a meter and it's safe to read
  • Details of the executor
  • Name(s) of anyone living in, or due to live in, the property