Updated: 12:00 25 November 2024

IMPORTANT: We have issued a Boil Water Notice which affects customers living in the following areas:

Blaenrhondda, Blaencwm, Tynewydd, Treherbert, Treorchy, Cwm-parc, Pentre, Ton Pentre, Gelli, Tonypandy

Due to Stom Bert, extensive flooding has impacted Tynywaun Water Treatment Works in Treherbert.

This means that we have now issued a precautionary ‘boil water’ notice to households in Blaenrhondda, Blaencwm, Tynewydd, Treherbert, Treorchy, Cwm-parc, Pentre, Ton Pentre, Gelli and Tonypandy areas.

We ask that all customers boil their water with immediate effect before using it for drinking purposes. We are sorry for the inconvenience this will cause but we are working to restore supplies back to normal as soon as possible.

We have delivered bottled water to customers on our Priority Services Register and care homes while also working with key sites such as hospitals.

Customers can check if their supply is affected by using a post code checker on our website: www.dwrcymru.com/boil-water-notice.

Any customers who are affected can access advice on our website which includes a list of Frequently Asked Questions.

Visit In Your Area or check our social media channels for further updates.

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