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Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Change your contact number

Use this form as the account holder to change your contact number.

This form is also available in Welsh.

Please complete only one customer type.

Your Welsh Water account

We need the following information to retrieve your Welsh Water customer account.

Your Welsh Water business account

We need the following information to retrieve your Welsh Water customer account.