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Our festive opening hours

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Please note our billing contact centre festive opening hours are:

Monday 30th December: 08:00 - 18:00
Tuesday 31st December: 08:00 - 14:00
Wednesday 1st January: Closed

Our Operational contact centre is open 24/7 throughout the festive period for any water or wastewater emergencies.

Create a landlord account

In order to submit your property registration, we will require your details as well as the details of your property.

Please review the Government Landlord Legislation available here

If you are a Landlord in Wales then you will need to make sure that your properties are registered. You can signup for an account on the Rent Smart Wales website.