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Customer assistance fund debt support scheme application


If you have arrears with us that you're unable to pay, the Customer Assistance Fund could help.

If you pay your current charges for 6 months we will pay off half of your arrears! If you then pay for a further 6 months we will pay off the remaining balance of your arrears!

Please complete this customer assistance fund form to confirm you consent to us checking your credit score. This will not affect your credit rating but it will leave a footprint.

You will need:

  • The type of benefit you receive
  • Income and Expenditure for your household