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Moving out of your student accommodation

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If you're the account holder and are moving out of your student accommodation, either to another property or closing your account, you can sign in or register for My Account and let us know online here.

Frequently asked questions about student moves are available here.

Feedback about our investment work

We’re always looking at ways we can improve our investment work and communications to keep our customers informed, so we would appreciate if you could spare a few minutes of your time to complete our feedback form.

We would like to share your views with our partners on our social media pages in our promotional material and in our press releases. We would also like to use your name as part of a quote If you are happy for us to do this, please tick the box below.

Our Diolch awards recognise and reward individuals within Welsh Water who go the extra mile. They are our way of saying thank you to our colleagues.