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Cymraeg

Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

Bill Cap - WaterSure Wales tariff application

You may be eligible to receive support from our WaterSure Wales tariff if:

  • You have a water meter (or agree to having a water meter installed)
    • AND
  • You receive a qualifying benefit/tax credit:

    Income Support
    Income related Employment & Support Allowance
    Income-based Jobseeker's Allowance (JSA)
    Pension Credit
    Housing Benefit
    Attendance Allowance (AA)
    Working Tax Credit
    Child Tax Credit (except families in receipt of the family element only)
    Universal Credit
    Disability Living Allowance (DLA)
    Personal Independence Payment (PIP)

AND
  • You or a member of your household has a medical condition that requires use of extra water:

    Desquamation (flaky skin disease)
    Weeping Skin (eczema, psoriasis, varicose ulceration)
    Incontinence
    Abdominal Stoma
    Crohn's Disease
    Renal failure requiring home dialysis
    If your condition is not listed here, but still requires a significant amount of water, you may provide information in your application.

    • OR
  • You have 3 or more children under the age of 19, living at your home who you claim Child Benefit for.

This form is also available in Welsh.